Last updated: April 12, 2026
Complimentary insured shipping worldwide via secure courier, with signature required on delivery. Each Luce Di Heyam creation is presented in a signed atelier case, accompanied by its certificate of authenticity and laboratory report.
Returns are accepted within 14 days of delivery, provided the piece remains unworn and in its original packaging. Engraved, resized, and bespoke commissions are final sale.
Diamonds are remarkably durable, yet ask to be worn with intention. Avoid harsh chemicals, perfumes, and cosmetics that may dull the surface over time. Clean gently with a soft brush and warm soapy water, or with a lint-free cloth. Store separately in the original pouch.
Emeralds, whether mined or laboratory-grown, share the same composition and ask for the same considered care. Avoid exposure to heat, ultrasonic and steam cleaning, perfumes, cosmetics, and household chemicals. Clean only with a soft, lint-free cloth, and store separately in the original pouch.
We offer a complimentary annual inspection to preserve the integrity of every setting.
All lab-grown diamonds are IGI Certified. Lab-grown emeralds are accompanied by a Manufacturer Certificate of Authenticity.
